Onboarding

A calm, guided journey — from first call to first shift.

Every new participant is welcomed through six thoughtful steps. No pressure, no fine print — just the time and care needed to design supports that fit.

1800 702 296

Participant Journey

A calm, guided onboarding.

Step 01

Contact Us

Reach out via phone, form or referral partner.

01
Step 02

Meet Our Team

An introductory conversation to understand you.

02
Step 03

Free Consultation

In-home or virtual — no obligation.

03
Step 04

Personalised Support Plan

Co-designed with clinical oversight.

04
Step 05

Begin Supports

Carefully matched staffing, gently started.

05
Step 06

Regular Reviews

We evolve with your goals.

06

Ready to start step one?

Reach out via our contact form or give us a call. There's no obligation — just a warm conversation to see how we can help.

1800 702 296
Horizon Care QLD — Choice, Dignity, Support

Registered Nurse-led Community Nursing, Aged Care Services (coming soon), NDIS supports and Supported Independent Living across South East Queensland.

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NDIS Registration in progress
Stage 1 & Stage 2 audits complete. Awaiting formal NDIS Commission approval.
Contact info
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We acknowledge the Traditional Custodians of the lands on which we live and work across South East Queensland, including the Yugambeh, Turrbal, Jagera and Quandamooka peoples. We pay our respects to Elders past, present and emerging, and recognise their continuing connection to land, waters and community.

We also honour all who have helped build this great country — the pioneers, explorers and settlers, the migrants who made Australia home, those who have served, and the families who carry their stories forward. Whatever your background, you are welcome at Horizon Care.

© 2026 Horizon Care QLD Pty Ltd — Awaiting NDIS Commission registration. ABN 22 697 580 840
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